

Phil Naylor is CEO of the Mortgage and Finance Association of Australia (MFAA), a position he has held since July 2002.
The MFAA is the peak industry association for the mortgage and finance industry in Australia, with around 11,500 members, representing mortgage and finance brokers, mortgage managers and aggregators.
The focus of MFAA is on improving membership professionalism via more rigorous criteria/standards, education courses (both on line and face to face), disciplinary processes and promoting the profile of members to the public. MFAA led the way to persuading government to enact the National Consumer Credit Protection Act in a fashion which was as seamless as possible for its members as well as lobbying against further unwelcome legislative interventions in the industry.
As the Future Unfolds. MFAA CEO Phil Naylor, will review the events of the past 12months.